DTSF is excited to announce an exclusive opportunity for members to develop essential professional skills for growing your business. On Tuesday, September 4th, we are hosting the DTSF Better Business Day with Tony Tanner of the Mann Group. Tony will conduct two seminars entitled ORBiT: The Art & Science of Leadership, and Retail Improv: The Customer Experience. The Mann Group are nationally acclaimed business consultants that already have a proven track record of success with 605 Running, Great Outdoor Store, and Spoke-N-Sport.
In our first seminar, we’ll delve into our tried-and-true formula for effective leadership and influence: ORBiT. Through six easily implementable steps—including negative and positive simulations, demonstrations, and feedback—leaders are able to instigate buy-in and implementation in their staff, increasing the effectiveness of large-scale visions and daily projects alike.
Whether you’re a restaurateur or retailer, the key to increasing your sales, profitability, and customer loyalty is the same: cultivating an incredible, memorable customer experience. In our second seminar, we’ll outline a series of simple skills—like effective listening and body language—that your staff can use to turn your customers into dedicated (and money-spending) fans of your business.
Lunch is included with the price of both seminars.
$150 for both seminars.
10% off for additional team members
Tickets will be available to purchase in July at the DTSF office.
Email firstname.lastname@example.org if you have specific questions.